A family-owned senior living community on Pleasant Bay Drive in Pflugerville, set on a lakeside campus in northeast Travis County. Its homepage describes independent living, assisted living, and memory care options on one campus. The site lists license number 308421 and facility ID 110553.
Heritage Lakes is at 19005 Pleasant Bay Drive in Pflugerville, on a lakeside site the operator uses as its central identity, with photography of residents walking by the water. It is described as family owned and operated, which distinguishes it from the regional and national management companies running most communities in the Austin metro. The footer publishes three identifiers: Licence Number 308421, Vendor and Facility ID 110553, and an effective date of 4 November 2021.
The community publishes four living options: independent living in a set of Cottages, assisted living, memory care, and a skilled nursing and rehabilitation line. Independent, assisted and memory care are each given their own page, and the operator frames the range as a way to keep residents on the same site as needs change. It should be noted that the site's skilled nursing and rehabilitation menu item currently points to the independent living page, so the detail of that service line could not be confirmed from the operator's own material.
The clearest draw is ownership: a single family running one property, rather than a corporate portfolio, which some families prefer for continuity of management. The lakeside grounds give residents genuine outdoor walking space, and the operator's own imagery shows dogs on the grounds. Tours are booked through the Connect page or by calling 737-224-1057. The site prints the long-term care ombudsman number, 1-800-252-2412, for complaints. Beyond care tiers and grounds, the published detail on clinical services and programming is limited.
Heritage Lakes is an assisted living provider at 19005 Pleasant Bay Drive, Pflugerville, Texas 78660, in Travis County. It can be reached at (737) 224-1057.
Location and contact
| Community | Heritage Lakes |
|---|---|
| Care type | Assisted Living |
| Address | 19005 Pleasant Bay Drive, Pflugerville, TX 78660 |
| County | Travis County, Texas |
| Phone | (737) 224-1057 |
| Website | Official site |
- Current license status: TULIP LTC Provider Search (current license status)
- Inspection and deficiency history: Legacy LTC Provider Search (survey and deficiency history)
- To report a concern: HHSC Complaint and Incident Intake, 1-800-458-9858, Monday to Friday, 7 a.m. to 7 p.m. Central
Pflugerville in context
Pflugerville tends toward locally owned and operated communities rather than national brands, and price points are generally more moderate than central Austin or the western suburbs. For families in northeast Travis County, it often means care within a genuinely short drive rather than crossing the city.
Other assisted living options near Pflugerville
- Querencia at Barton Creek — Austin
- Longhorn Village — Austin
- Westminster — Austin
- Buckner Villas — Austin
- The Village at the Triangle — Austin
- Parsons House Austin — Austin
Listing details verified 2026-07-20 against the provider's own published information. We are not affiliated with this community and do not represent it. Details change — confirm directly before making a decision.
