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In-Home Care in the Austin area

Caregivers and skilled clinicians who come to the home, from a few hours a week to around-the-clock support.

Quick answer

In-Home Care in Texas is regulated by HHSC. We list 5 verified in-home care providers across the Austin metro in Travis, Williamson and Hays counties.

HomeServicesIn-Home Care

In-home care covers two different things that families often conflate. Non-medical home care is help with daily activities, companionship and household tasks. Home health is clinical care ordered by a physician and delivered by licensed staff.

Short answer

In-Home Care in Texas is regulated by HHSC. We list 5 verified in-home care providers across the Austin metro. In-home care covers two different things that families often conflate.

Three things worth knowing first

  • Non-medical home care is generally private pay. Medicare does not cover it. The Texas median is about $30 an hour, and Austin typically runs above that.
  • Medicare-covered home health is intermittent and skilled — nursing visits, physical therapy — not a caregiver who stays with your parent.
  • Once you need more than roughly forty to fifty hours a week, run the math against assisted living. Round-the-clock home care usually costs more than a community.
You can check any Texas facility's record free. Use TULIP for current license status and the legacy HHSC provider search for inspection and deficiency history. Read the full explanation →

Verified in-home care across the metro

We list 5 verified in-home care providers in the Austin metro. The full table with addresses and counties lives in the directory.

See all 5 in the directory →

In-Home Care by city

Questions Austin families ask

Should I call APS or HHSC about a problem at my mom's facility?

It depends where it happened. Adult Protective Services, 1-800-252-5400, handles abuse or neglect of adults living in the community. Abuse or neglect inside a licensed facility goes to HHSC Complaint and Incident Intake at 1-800-458-9858. Families frequently call the wrong number and lose time.

What is a long-term care ombudsman and is it free in Austin?

Yes, completely free and confidential. Ombudsmen advocate for nursing home and assisted living residents on rights, care quality, improper discharge, and restraint use. The office is independent of Texas HHS. Austin's regional office is Capital Area, reachable at 512-916-6054 or 888-622-9111, option three.

Who is the ombudsman for Travis County?

The Capital Area Area Agency on Aging serves Travis County. Managing Local Ombudsman Tracey Cummings can be reached at 512-916-6054 or 888-622-9111 option three, at 6800 Burleson Road, Building 310, Suite 165, Austin. The office also covers Williamson, Hays, Bastrop, Caldwell, Burnet, Blanco, Fayette, Lee, and Llano.

Can an Austin assisted living facility make my parent leave if their needs increase?

Possibly. If a Type A community can no longer meet your parent's evacuation or nighttime care needs, they may require a move to a Type B community. Improper transfer or discharge is exactly what a long-term care ombudsman handles. Call Capital Area at 512-916-6054 before agreeing to move.

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