Gentiva is a Medicare-certified hospice based at 7320 North Mopac Expressway, Suite 300 in Austin, TX 78731. It has been certified since 2002. It cares for about 20 patients on an average day, making it a small hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Texas average is 8.4. The index flags 1 area where it is worse than the Texas average, starting with patients discharged alive after 180 days or more.
What is Gentiva's Medicare record?
| Hospice | Gentiva |
|---|---|
| Address | 7320 North Mopac Expressway, Suite 300, Austin, TX 78731 |
| Phone | (512) 651-9227 |
| Medicare provider number (CCN) | 451715 |
| Ownership | For-Profit |
| Medicare-certified since | 04/09/2002 |
How does Gentiva score on Medicare's Hospice Care Index?
Gentiva scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Texas average it is better on 2 of the indicators below and worse on 1.
| Indicator | Gentiva | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 30.9% | 62% | 52.4% | Better |
| Patients discharged alive within 7 days (lower is better) | 7.1% | 7.6% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 40.5% | 36.9% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 11.9% | 12.1% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 0% | 2% | 2.1% | About the same |
| Nurse minutes per routine home care day | 12.2 min | 11.6 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 8% | 7.6% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 92.2% | 88.1% | 89.3% | Better |
Separately, 96.2% of its patients received all seven recommended care steps at admission (Texas average 94.7%) and 69.4% were visited by a nurse or social worker on at least two of their last three days (Texas average 51%).
What do families say about Gentiva?
Medicare has not published family caregiver survey results for Gentiva. Results appear only once a hospice has enough completed surveys over two years, so many smaller hospices have none.
Where does Gentiva deliver care, and to whom?
52% of gentiva's care is delivered at home and its largest patient group by diagnosis is dementia (23%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 52% |
| In assisted living | 27% |
| In a nursing facility | 21% |
| In a hospital | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 23% |
| Cancer | 20% |
| Heart and circulatory disease | 19% |
| Other conditions | 16% |
| Respiratory disease | 14% |
| Stroke | 12% |
Which Austin-area ZIP codes does Gentiva serve?
Gentiva tells Medicare it serves 45 ZIP codes in Austin and Travis, Williamson and Hays counties.
- 78617
- 78620
- 78628
- 78645
- 78652
- 78653
- 78660
- 78669
- 78676
- 78702
- 78704
- 78705
- 78717
- 78721
- 78722
- 78723
- 78724
- 78725
- 78726
- 78727
- 78728
- 78729
- 78731
- 78732
- 78734
- 78735
- 78736
- 78737
- 78738
- 78739
- 78741
- 78744
- 78745
- 78746
- 78747
- 78748
- 78749
- 78750
- 78752
- 78753
- 78754
- 78756
- 78757
- 78758
- 78759
What should you ask Gentiva before choosing it?
Ask how eligibility is reviewed
40.5% of its live discharges came after six months or more of care (Texas average 36.9%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask what the family is expected to do
Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Which other hospices serve Austin, TX?
- Accentcare Hospice & Palliative Care - Austin — Hospice Care Index 10 of 10
- St. David's Hospice & Family Care — Hospice Care Index 10 of 10
- Resolutions Hospice Austin — Hospice Care Index 9 of 10
- Amedisys Hospice — Hospice Care Index 10 of 10
- Halcyon Home LLC — Hospice Care Index 10 of 10
- Hospice Austin — Hospice Care Index 10 of 10
All Medicare-certified hospices in Austin and Travis, Williamson and Hays counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Gentiva Medicare-certified?
Yes. Gentiva is certified by Medicare under provider number 451715 and has been since 2002.
What is Gentiva's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Texas average is 8.4.
How large is Gentiva?
It cares for about 20 patients on an average day.
