Accentcare Hospice & Palliative Care - Austin is a Medicare-certified hospice based at 3520 Executive Center Dr Ste 320 in Austin, TX 78731. It has been certified since 2007. It cares for about 113 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Texas average is 8.4. Family caregivers rate it 2 out of 5 stars. The index flags 3 areas where it is worse than the Texas average, starting with gaps in nursing visits longer than 7 days.
What is Accentcare Hospice & Palliative Care - Austin's Medicare record?
| Hospice | Accentcare Hospice & Palliative Care - Austin |
|---|---|
| Address | 3520 Executive Center Dr Ste 320, Austin, TX 78731 |
| Phone | (512) 372-4194 |
| Medicare provider number (CCN) | 671554 |
| Ownership | For-Profit |
| Medicare-certified since | 01/22/2007 |
How does Accentcare Hospice & Palliative Care - Austin score on Medicare's Hospice Care Index?
Accentcare Hospice & Palliative Care - Austin scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Texas average it is better on 2 of the indicators below and worse on 3.
| Indicator | Accentcare Hospice & Palliative Care - Austin | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 66% | 62% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 10.7% | 7.6% | 7.3% | Worse |
| Patients discharged alive after 180 days or more (lower is better) | 29.5% | 36.9% | 37.4% | Better |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 14.8% | 12.1% | 8.5% | About the same |
| Live discharge followed by death in hospital (lower is better) | 0.8% | 2% | 2.1% | About the same |
| Nurse minutes per routine home care day | 8.9 min | 11.6 min | 19.9 min | Worse |
| Share of skilled nursing minutes given on weekends | 7.8% | 7.6% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 93.1% | 88.1% | 89.3% | Better |
Separately, 99.4% of its patients received all seven recommended care steps at admission (Texas average 94.7%) and 55.1% were visited by a nurse or social worker on at least two of their last three days (Texas average 51%).
What do families say about Accentcare Hospice & Palliative Care - Austin?
79% of family caregivers said they would definitely recommend Accentcare Hospice & Palliative Care - Austin; the Texas average is 83%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Accentcare Hospice & Palliative Care - Austin | Texas average | U.S. average | vs. Texas |
|---|---|---|---|---|
| Team always communicated well | 78% | 81% | 82% | Worse |
| Team always provided timely help | 75% | 77% | 78% | About the same |
| Team always treated the patient with respect | 85% | 90% | 91% | Worse |
| Right amount of emotional and spiritual support | 89% | 89% | 91% | About the same |
| Patient always got help for pain and symptoms | 70% | 76% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 77% | 81% | 83% | Worse |
| Would definitely recommend the hospice | 79% | 83% | 85% | Worse |
Where does Accentcare Hospice & Palliative Care - Austin deliver care, and to whom?
79% of accentcare hospice & palliative care - austin's care is delivered at home and its largest patient group by diagnosis is dementia (24%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 79% |
| In assisted living | 17% |
| In a nursing facility | 3% |
| In a skilled nursing facility | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Dementia | 24% |
| Heart and circulatory disease | 24% |
| Stroke | 23% |
| Cancer | 16% |
| Other conditions | 11% |
| Respiratory disease | 8% |
Which Austin-area ZIP codes does Accentcare Hospice & Palliative Care - Austin serve?
Accentcare Hospice & Palliative Care - Austin tells Medicare it serves 61 ZIP codes in Austin and Travis, Williamson and Hays counties.
- 76527
- 76530
- 76537
- 76574
- 76578
- 78610
- 78613
- 78615
- 78617
- 78619
- 78620
- 78626
- 78628
- 78633
- 78634
- 78640
- 78641
- 78642
- 78645
- 78652
- 78653
- 78660
- 78664
- 78665
- 78666
- 78669
- 78676
- 78681
- 78701
- 78702
- 78703
- 78704
- 78717
- 78721
- 78723
- 78724
- 78727
- 78728
- 78729
- 78731
- 78732
- 78734
- 78735
- 78736
- 78737
- 78738
- 78739
- 78741
- 78744
- 78745
- 78746
- 78747
- 78748
- 78749
- 78750
- 78751
- 78752
- 78753
- 78757
- 78758
- 78759
What should you ask Accentcare Hospice & Palliative Care - Austin before choosing it?
Ask how often the nurse visits
66% of Accentcare Hospice & Palliative Care - Austin's patients went more than seven days without a nursing visit at some point, against 62% across Texas. Ask for the planned visit schedule in writing and who decides when it changes.
Ask what happens in the first week
10.7% of its live discharges came within a week of enrollment (Texas average 7.6%). Ask what the admission visit covers and how they confirm hospice is the right fit before enrolling.
Ask how long nursing visits last
Its nurses average 8.9 minutes per routine care day, against 11.6 minutes across Texas. Ask how long a typical visit lasts and whether the same nurse comes each time.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Which other hospices serve Austin, TX?
- Gentiva — Hospice Care Index 10 of 10
- St. David's Hospice & Family Care — Hospice Care Index 10 of 10
- Resolutions Hospice Austin — Hospice Care Index 9 of 10
- Amedisys Hospice — Hospice Care Index 10 of 10
- Halcyon Home LLC — Hospice Care Index 10 of 10
- Hospice Austin — Hospice Care Index 10 of 10
All Medicare-certified hospices in Austin and Travis, Williamson and Hays counties
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Accentcare Hospice & Palliative Care - Austin Medicare-certified?
Yes. Accentcare Hospice & Palliative Care - Austin is certified by Medicare under provider number 671554 and has been since 2007.
What is Accentcare Hospice & Palliative Care - Austin's Hospice Care Index score?
10 out of 10 in the current Medicare data. The Texas average is 8.4.
How large is Accentcare Hospice & Palliative Care - Austin?
It cares for about 113 patients on an average day.
